Do you ship worldwide?
Yes, we ship worldwide from our studio in Tienen, Belgium.
All parcels sent with bpost (the Belgian Post Group) are registered and and can be tracked via the Track & trace service.
I’ve ordered a print, when will my order be sent?
All photographic prints are custom printed just for you and sent to our studio to be signed, dated and numbered in pencil.
Unframed fine art prints are sent from our studio within 10 business days.
How is my order packaged?
All photographic prints are handled with white gloves and signed with pencil.
Gallery Box Sets and Gift Boxed prints are wrapped safely in acid free tissue paper and presented in a beautiful giftbox. They are shipped in a sturdy Mailer Box.
See above for photographic print lead times. If you have ordered a photographic print these estimates are for delivery after your print has arrived at our studio in Tienen.
Parcel Pick-up: strives to deliver next working day
Home delivery: strives to deliver next working day
Netherlands, France, Luxemburg and Germany: After 1 to 3 business days
European Union: Between 3 and 5 business days
Rest of the world: Between 4 and 10 business days
I need a rush order, can you help?
Please email us directly firstname.lastname@example.org with your request for a custom quote for express shipping and we will respond as quickly as we can.
Can I track my order?
Yes. Once we have posted your order, you’ll receive a courtesy email to confirm the shipment. You will also receive a Track & Trace number to follow your package.
Do you accept returns?
Please see our frequently asked question for more information.
I still have some other questions
Please see our frequently asked question for a quick answer to our most commonly asked questions.